Withdrawals
How to withdraw funds
- 01
Submit the request
Complete the withdrawal form in the client area, specifying the amount and the account currency.
- 02
Automatic checks
We confirm your identity documents are current and that free margin covers the request.
- 03
Return to source
Funds are returned to the method used to deposit, in the order the deposits were made.
- 04
Settlement
Cards and wallets typically settle in one to three business days; wires in two to five.
Withdrawal priority procedure
Regulation requires that withdrawn funds return to the original funding source before any surplus can be paid elsewhere. If you deposited €1 000 by card and €4 000 by transfer, the first €1 000 withdrawn returns to the card and the balance to the originating bank account.
Profits
Amounts exceeding total deposits are paid to a bank account in your own name. Profits are never returned to an e-wallet or card.
Cut-off
Requests received before 14:00 CET on a business day are processed the same day. Later requests are handled the following business day.
Withdrawal terms
| Method | Minimum | Processing | Our fee |
|---|---|---|---|
| Visa / Mastercard | €50 | 1–3 business days | None |
| SEPA transfer | €100 | 1–2 business days | None |
| SWIFT transfer | €100 | 2–5 business days | €25 for amounts under €500 |
| Skrill / Neteller | €50 | Same business day | None |
No withdrawal can be processed while identity verification is incomplete or while the account holds insufficient free margin.