Legal

Privacy Policy

How Example-9 Capital collects, processes, stores and protects personal information.

1. Privacy statement

Example-9 Capital is committed to protecting the personal information of every client and visitor. This statement explains what we collect, why we collect it, how long we retain it and the rights available to you.

2. Collection of personal information

We collect information you provide directly — identity, contact, employment and financial details required by law — together with technical data such as IP address, device type and platform usage generated when you use our services.

3. Usage of personal information

Personal information is processed to open and maintain your account, meet anti-money-laundering and know-your-customer obligations, provide support, improve our services and, where you have consented, send marketing communications.

4. Our affiliates and partners

Information may be shared with group entities and with service providers who process data on our behalf under written contracts that restrict use to the stated purpose.

5. Non-affiliated third parties

We do not sell personal information. Disclosure to unaffiliated parties occurs only where required by law, regulation, court order or a legitimate request from a supervisory authority.

6. Security

We apply encryption in transit and at rest, role-based access control, network segregation and independent penetration testing. No transmission over the internet can be guaranteed absolutely secure.

7. Restriction of responsibility

We are not responsible for the privacy practices of third-party websites reachable from links on our pages.

8. Marketing

You may withdraw marketing consent at any time using the unsubscribe link in any message or by writing to the address in our contact page. Service messages relating to your account will continue.

9. Use of cookies

Cookies are used for authentication, session management, preference storage and aggregate analytics. Non-essential cookies are set only after consent and can be revoked at any time from your browser.

10. Your rights

You have the right to access, rectify, erase, restrict or port your personal data, and to object to processing based on legitimate interest. Requests are answered within one month.

11. Changes to this privacy statement

Material changes are notified by email and published here with a revised effective date.

Questions about this document?

Our compliance team answers written queries within three business days.