Contact us
Dear loyal customers
Our dealing desk and client support team operate 24 hours a day from Sunday 22:00 GMT to Friday 22:00 GMT. Existing clients reach a consultant fastest through the terminal chat; prospective clients should use the form or the direct lines below.
18 Finsbury Circus, London EC2M 7EB, United Kingdom
Send an enquiry
Which team do you need?
Dealing desk
Execution queries, order disputes and instrument specifications. Staffed 24/5.
Payments
Deposits, withdrawals and verification documents. Business hours, one-hour response target.
New accounts
Tier selection, cost modelling and onboarding. Business hours, same-day response.
Support questions
How fast is the response?
Terminal chat is immediate during trading hours. Email is answered within one business hour.
Can I speak to a human by phone?
Yes. Both numbers above reach a person, not a menu tree.
Where are you based?
Client operations in London; the dealing desk operates from Limassol.